简要描述:

  • 转接客服列表

请求URL:

POST/serviceapi/service/reLink

返回示例:

正确时返回:

{
    "code": 0,
    "data": [
        {
            "group_id": 1,
            "group_name": "售前客服",
            "group_status": 1,
            "first_service": 1,
            "seller_id": 1,
            "create_time": "2019-02-20 13:44:56",
            "update_time": "2019-06-11 18:17:14",
            "is_delete": 0,
            "users": [
                {
                    "kefu_code": "5cfe31682127c",
                    "kefu_name": "24小时客服",
                    "kefu_avatar": "http://ni.com/upload/80/common/1559555468.jpg",
                    "group_id": 1,
                    "max_service_num": 1,
                    "service_num": 1
                }
            ]
        },
        {
            "group_id": 2,
            "group_name": "售后客服",
            "group_status": 1,
            "first_service": 0,
            "seller_id": 1,
            "create_time": "2019-02-20 13:45:16",
            "update_time": "2019-06-11 11:46:10",
            "is_delete": 1,
            "users": []
        },
        {
            "group_id": 7,
            "group_name": "技术客服",
            "group_status": 1,
            "first_service": 0,
            "seller_id": 1,
            "create_time": "2019-06-11 14:40:18",
            "update_time": "2019-06-11 14:40:18",
            "is_delete": 1,
            "users": []
        }
    ],
    "msg": "online info"
}

返回参数说明:

参数名 类型 说明
group_id int 业务组ID
group_name string 业务组名称
group_status int 业务组状态 0 禁用 1 激活
first_service int 会否前置服务组 0 不是 1 是
seller_id int 所属商户ID
create_time string 创建时间
update_time string 更新时间
is_delete int 是否可删除 0 否 1 是
kefu_code string 客服标识
kefu_name string 客服名称
kefu_avatar string 客服头像
max_service_num string 最大服务人数(暂时无用)
service_num string 当前服务人数